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Salesforce Salesforce-Certified-Administrator Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | ADM-201 / Salesforce-Certified-Administrator |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Available Languages: | Spanish, German, Portuguese (Brazilian), French, Japanese, Italian, English |
| Exam Price: | $200 USD (+ applicable tax), retake: $100 USD |
| Real Exam Qty: | 60 scored + 5 unscored |
| Exam Format: | Multiple-select, Multiple-choice, Scenario-based |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | Valid 3 years; requires annual free Trailhead maintenance to stay active |
| Recommended Training: | Official Exam Guide Trailhead Prepare for Your Administrator Credential |
| Exam Registration: | Webassessor Registration Official Salesforce Credential Page |
| Sample Questions: |  |
| Exam Way: | Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers |
| Pre Condition: | No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Agentforce AI | 8% | - Use cases and limitations - AI assistant configuration |
| Sales and Marketing Applications | 10% | - Campaigns and products - Lead and opportunity management - Forecasts and sales processes |
| Productivity and Collaboration | 10% | - Email and calendar integration - Chatter configuration - Activities, tasks, and events |
| Workflow/Process Automation | 15% | - Salesforce Flow - Automation best practices - Approval processes |
| Configuration and Setup | 15% | - Profile and permission sets - Company and org settings - User management and security - Sharing model and access controls |
| Data and Analytics Management | 17% | - Data validation and deduplication - Data import/export tools - Data security and quality - Reports and dashboards |
| Object Manager and Lightning App Builder | 20% | - Lightning App Builder and page layouts - Standard and custom objects - Lightning record pages and components - Fields, relationships, and schema |
| Service and Support Applications | 10% | - Entitlements and service contracts - Case management - Knowledge and support tools |
The Salesforce Salesforce-Certified-Administrator Exam, Question by Question
Salesforce Certified Administrator is an official exam run by Salesforce under exam code Salesforce-Certified-Administrator. Passing it awards the Salesforce Certified Administrator certification, which sits at the Associate tier. It also counts toward related credentials such as Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder. Certified professionals remain in shorter supply than the market wants, which is precisely why this exam keeps showing up in conversations about better roles and better pay.
The Salesforce Certified Administrator exam gives you 105 minutes to work through 60 scored + 5 unscored questions. That is a tight ratio, and it punishes candidates who get emotionally attached to any single item. The fix is mechanical: answer what you know, flag what you do not, and keep moving. A few full-length timed runs in the Actual4Exams test engine, with its randomized question order, will calibrate your pace far better than untimed reading ever could.
The official fee for Salesforce Certified Administrator is $200 USD (+ applicable tax), retake: $100 USD, and 65% is what passing takes. The uncomfortable part: retakes cost the full $200 USD (+ applicable tax), retake: $100 USD again, which makes preparation the cheapest line item in this whole project. Before booking, put yourself through repeated scored sessions with the Actual4Exams practice tests and compare results over time; a stable margin above the passing line, not a single lucky run, is when you are ready.
No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended
Vendor rules do get revised, so treat this as your starting point and confirm the current eligibility details before booking via the official exam page.
Salesforce Certified Administrator registration runs through these official channels.
Worth noting when you schedule: the exam is delivered Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers.
Yes, Salesforce points Salesforce Certified Administrator candidates toward the following training.
Whatever course you choose, close the loop with question practice: the 248 items in the Actual4Exams Salesforce-Certified-Administrator package convert course knowledge into exam-day scoring ability.
It is. Actual4Exams publishes a free PDF demo of the Salesforce Certified Administrator material, so the product can prove itself before you pay. Your purchase then comes with 365 days of free updates, and once that period ends, extending the update service costs 50% of the regular price. The test engine software itself is verified malware-free and safe to install.
Actual4Exams stands behind the product with a 100% money-back guarantee under defined conditions. If you take the Salesforce Certified Administrator exam within 60 days of purchase and fail, you qualify for a full refund, provided the exam corresponds to your product. Sitting the exam within 3 days of purchase does not qualify, and neither do unused downloads, free materials, or expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are resolved within 7 days. You may also choose an exchange instead of a refund: two other exam products of equal value, free, with the update service on your original purchase retained.
Delivery takes about a minute. Files unlock for instant download at payment and are emailed to you automatically; if 2 hours pass with nothing received, check spam and contact customer service. There is no installation limit, so the test engine can live on every device you own, phone included.
Salesforce Certified Administrator breaks down into 8 official domains, led by Workflow/Process Automation (15%), Data and Analytics Management (17%), and Agentforce AI (8%). You will find the full topic-by-topic outline above on this page; use the weightings to budget your study hours where they pay back the most.
Salesforce Certified Administrator Sample Questions:
The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.
How were these records added without error?
- A. The Restricted picklist checkbox was unchecked.
- B. Field-level security was set to Visible for all profiles.
- C. The Add to All Record Types checkbox was selected.
- D. Aglobal picklist value set was used to populate the picklist.
Correct Answer: A 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominiumopen houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.
How can the administrator ensure these extra steps only appear when creating open house records for condominiums?
- A. Create one page layout.Use business processes to ensure the proper status picklist values display.
- B. Create one page layout. Use record types to ensure the proper status picklist values display.
- C. Create two page layouts. Use business processes and record types to display the appropriate picklist values.
- D. Create two page layouts, one with a House Status field and the other with a Condominium Status field.
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meetthe deadline without increasing the budget?
- A. Build the dashboards manually to meet the deadline.
- B. Check the AppExchange for prebuilt Solution that can be easily customized.
- C. Train someone on the sales and marketing teams to build dashboards.
- D. Hire a Consultant to build the custom dashboards.
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplished from the campaign keeping the associated campaign member history?
- A. Delete the lead and create a new contact and opportunity.
- B. Convert the lead from the campaign member detail page.
- C. Add a contact from a campaign member detail page.
- D. Clone the lead and convert the cloned record to a contact.
Correct Answer: B 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?
- A. Geofence
- B. Custom address
- C. Geolocation
- D. External lookup
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Salesforce Salesforce-Certified-Administrator exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the Salesforce-Certified-Administrator exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Salesforce Salesforce-Certified-Administrator exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the Salesforce-Certified-Administrator actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
