Short on study time before your 7004 exam? The 66 practice questions from Actual4Exams focus on the objectives that matter most in the Avaya Communication Server 1000 for Avaya Aura® Maintenance test, so every review session counts. Download the PDF and turn spare minutes into real progress.
Avaya 7004 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004 |
| Exam Duration: | 90 minutes |
| Passing Score: | Approximately 65-70% |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Real Exam Qty: | 50-60 (varies) |
| Exam Price: | Varies by region (typically around USD 125–250) |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Recommended Training: | Avaya Learning Path - CS 1000 Maintenance Training |
| Exam Registration: | Avaya Training & Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based exam delivered via authorized testing centers or online proctored platforms (e.g., Pearson VUE depending on region) |
| Pre Condition: | Recommended prior experience with Avaya CS 1000 systems and basic telephony/networking knowledge; ACSS foundational certification may be required depending on track. |
| Official Syllabus URL: | https://www.avaya.com/training-certification/ |
Avaya 7004 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network Integration and Connectivity | - SIP and legacy signaling support - IP telephony integration |
| Topic 2: Maintenance and Troubleshooting | - System diagnostics and monitoring - Fault isolation and repair procedures |
| Topic 3: CS 1000 System Architecture and Components | - Core system architecture overview - Hardware and software components |
| Topic 4: System Installation and Configuration | - Feature and service configuration - Initial system setup and provisioning |
| Topic 5: Software Upgrades and Backup Procedures | - Patch management and updates - Backup and restore operations |
7004 Exam FAQ: What Candidates Ask About Avaya Communication Server 1000 for Avaya Aura® Maintenance
The 7004 exam, officially known as Avaya Communication Server 1000 for Avaya Aura® Maintenance, is the Avaya test that leads to the Avaya Certified Support Specialist (ACSS) - Avaya Communication Server 1000 for Avaya Aura® certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Avaya Certified Support Specialist (ACSS).
The 7004 exam contains 50-60 (varies) questions, and you have 90 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the Actual4Exams test engines are the most reliable way to build that rhythm.
The passing score for the 7004 exam is Approximately 65-70%, and the official registration fee is Varies by region (typically around USD 125–250). If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Recommended prior experience with Avaya CS 1000 systems and basic telephony/networking knowledge; ACSS foundational certification may be required depending on track.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.avaya.com/training-certification/.
You can book the 7004 exam through the official registration channels below:
Exam delivery: Computer-based exam delivered via authorized testing centers or online proctored platforms (e.g., Pearson VUE depending on region). Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Avaya recommends the following training options for Avaya Communication Server 1000 for Avaya Aura® Maintenance candidates:
Pair any course with the 66 practice questions from Actual4Exams to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Avaya Communication Server 1000 for Avaya Aura® Maintenance questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 7004 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Avaya Communication Server 1000 for Avaya Aura® Maintenance outline is organized into 5 domains. The first three are:
- Maintenance and Troubleshooting
- Software Upgrades and Backup Procedures
- CS 1000 System Architecture and Components
See the complete exam topics section above for the full outline and the weighting of every domain.
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Question 1
An existing customer upgraded to Communication Server 1000 RIs 7.5 but plans on staying on an H.323 network environment until their key systems in the network get upgraded to SIP. Their last 7.0 system is just now being put into service and you are configuring the H.323 Gateway Properties using Element Manager.
What is the correct entry for the Primary Gatekeeper IP address?
A. Signaling Server T-LAN IP that runs the Gatekeeper application
B. Private domain name field for the Gatekeeper
C. Node ID assigned to the site where the Call Server is located
D. Signaling Server E-LAN IP that hosts the Primary Re-direct Server
Question 2
Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?
A. RLI 2
B. RLI 4
C. RLI 3
D. Call will not complete as dialed
E. RLI 9
Question 3
What new prompt is added to an IP set configuration to allow for assigning a set for Zone
Based Doling?
A. the ZBO prompt
B. the DIALPLAN prompt
C. the NUMZONE prompt
D. the ZONE prompt
Question 4
With Automatic On-Net to Off-Net Overflow, if all on-net facilities such as TIE trunks between locations are busy, NARS can convert a dialed UDP number to a Listed Directory
Number of the applicable DID number at that location and use off-net facilities, such as CO trunks, to complete the call. When provisioning Automatic On-Net to Off-Net Overflow, which parameter is not correct?
A. Multiple NPAs per Location Code are allowed.
B. Only one Listed Directory Number can be defined per Location Code (LOC).
C. Multiple ranges of DNs within each NXX per Location Code can he defined.
D. Multiple NXX codes per Location Code can be defined.
Question 5
An administrator is programming an NRS for the first time on a new Communication Server
1000 system RIS. 7.0 system. When attempting to add the Service Domain, it cannot be added as the Add button is grayed out in the NRS.
Which tasked should you perform to resolve this issue?
A. reinstall the NRS software
B. reinstall the Signaling Server Software
C. switch from Standby database to Active database
D. switch from Active database to Standby database
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: D |
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We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Avaya 7004 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the 7004 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.




