[Aug-2022] Verified GCP-GC-IMP dumps Q&As - GCP-GC-IMP dumps with Correct Answers
The Best GCP-GC Study Guide for the GCP-GC-IMP Exam
NEW QUESTION 12
Which architectural approach is used to develop a single application as a suite of small services?
- A. Microservices Architecture
- B. Genesys Cloud Salesforce Architecture
- C. Monolithic Architecture
- D. Single Core Architecture
Answer: A
NEW QUESTION 13
Where can you add the preconfigured settings of the phones?
- A. Admin > Telephony > Phone Management > Phones
- B. Admin > Telephony > Phone Management > Calls
- C. Admin > Telephony > Phone Management > Base Settings
Answer: C
NEW QUESTION 14
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?
- A. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
- B. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
- C. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
- D. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
Answer: C
NEW QUESTION 15
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?
- A. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
- B. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
- C. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
- D. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
Answer: B
NEW QUESTION 16
Where do you configure the Auto Invite setting to send email invites automatically when users are added?
- A. Admin > Account Settings > Organization Settings > Settings
- B. Admin > Account Settings > Organization Settings
- C. Admin > Account Settings > Organization
Answer: B
NEW QUESTION 17
Where can you find people in your organization and add external contacts to the organization?
- A. Activity
- B. Directory
- C. Documents
- D. Location
Answer: B
NEW QUESTION 18
How many categories of routing are there in a Call Route under the Call Routing page?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 19
You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?
- A. All participants must click on the Join button in the video chat view.
- B. All participants, except the initiator, must click on the Join button in the chat view.
- C. Participants automatically placed in the video chat when clicking on the chat room.
- D. Other participants must also click on the Open video call icon.
Answer: A
NEW QUESTION 20
Where can you add the preconfigured settings of the phones?
- A. Admin > Telephony > Phone Management > Phones
- B. Admin > Telephony > Phone Management > Calls
- C. Admin > Telephony > Phone Management > Base Settings
Answer: B
NEW QUESTION 21
Which statements are true regarding the role of Designated Contacts? (Choose three.)
- A. Designated Contacts are the only people within the organization who may contact and work with support.
- B. Designated Contacts must report any issues to support immediately and let support determine where the issue lies.
- C. Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.
- D. Designated Contacts are the only people within an organization with access to the Resource Center.
- E. Designated Contacts provide the first level of support for their organization.
Answer: A,C,E
NEW QUESTION 22
What is the maximum file size that a user can upload into Genesys Cloud Documents?
- A. No Limit
- B. 10 MB
- C. 2 GB
- D. 100 MB
Answer: C
NEW QUESTION 23
You must work closely with before completing configurations for external SIP trunks.
- A. Genesys
- B. Your carrier
- C. The Resource Center
- D. Your designated contact
Answer: B
NEW QUESTION 24
Which feature is used to share a document of size 1 GB size through chat?
- A. Attach Button
- B. Drag and Drop
- C. Workspace sharable link
- D. Add web links
Answer: C
NEW QUESTION 25
How do you represent your organization when you contact the Genesys Cloud support team?
- A. Organization ID
- B. Agent Name
- C. ID
- D. Company Name
Answer: C
NEW QUESTION 26
How many categories of routing are there in a Call Route under the Call Routing page?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 27
Which of the following statements are true? (Choose two.)
- A. Media capture logs can be read only with the support of customer care.
- B. You can view protocol capture logs but not media capture logs.
- C. You can view both protocol and media capture logs.
- D. You cannot view either type of log file.
Answer: A,C
NEW QUESTION 28
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .
- A. Configure the Edge Connectors
- B. Assign the Edge to a Site
- C. Authenticate the Edge
- D. Create a Site
- E. Configure a trunk
- F. Associate the network interface
- G. Create an Edge Group
Answer: A
NEW QUESTION 29
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?
- A. SIP Access Control
- B. Calling
- C. Outbound
- D. Availability
Answer: A
NEW QUESTION 30
How many types of Genesys Cloud Contact Center Licenses are available?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 31
What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?
- A. employee
- B. Supervisor
- C. User
- D. admin
Answer: B
NEW QUESTION 32
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