HP HP2-N49 Valid Dump : Selling HP Business Service Management Solutions

HP2-N49 real exams

Exam Code: HP2-N49

Exam Name: Selling HP Business Service Management Solutions

Updated: Jul 16, 2026

Q & A: 50 Questions and Answers

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HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Business Service Management Fundamentals- Business Service Management concepts
  • 1. Business-driven IT management
  • 2. IT service lifecycle
  • 3. Business value of BSM
Customer Business Challenges- Identifying customer needs
  • 1. Risk and compliance considerations
  • 2. Operational challenges
  • 3. Business pain points
HP Business Service Management Portfolio- HP BSM solution components
  • 1. Infrastructure monitoring
  • 2. Event and operations management
  • 3. Application Performance Management
  • 4. Service health and availability
Sales Opportunities and Customer Engagement- Sales methodology
  • 1. Solution mapping
  • 2. Cross-selling and upselling
  • 3. Objection handling
  • 4. Opportunity identification
Solution Integration- Integration within HP software portfolio
  • 1. Automation and orchestration
  • 2. Reporting and analytics
  • 3. Service management integration
HP Solution Positioning- Selling HP BSM solutions
  • 1. Competitive differentiation
  • 2. Return on investment messaging
  • 3. Value proposition

HP Selling HP Business Service Management Solutions Sample Questions:

1. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) transaction profiling
B) application discovery and dependency mapping
C) user experience monitoring
D) storage usage
E) virtual tracking
F) service ticket automation


2. In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A) director of quality assurance
B) director of distributed systems
C) director of performance testing
D) director of service management
E) mobile applications administrator
F) LOB manager for applications support


3. Which HP Operations Analytics tool was purpose-built to use big data analytics to deliver industry-leading speed for real time analytics?

A) Vertica
B) Service Health Analyzer
C) Service Health Reporter
D) Run time service model


4. With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

A) director of operations
B) director of applications monitoring
C) director of performance testing
D) director of mobile applications


5. Which HP Operations Bridge opportunity addresses an "over-expenditure on support resources and multi-vendor tools" pain point?

A) an inability to perform mobile application monitoring
B) a requirement to reduce OpEx costs
C) a requirement to release applications into production more rapidly
D) an inability to manage data storage/optimization


Solutions:

Question # 1
Answer: A,B,C
Question # 2
Answer: B,C,D
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: C

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